Just magnaflow Products, An Authorixed Magnaflow Dealer
Forms of Payment Accepted
Free Ground Shipping on orders over $50.00


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Customer Suport

- Shipping Information
- Declined Orders
- Contact Us
- Return Information
- Canadian & International Orders

Returns, Exchanges, and Damaged Items

Return Policy

All returns are subject to a 25% restocking fee. Please call to get written authorization before returning any item. Returns without written authorization will be refused. All products must be returned in unused, new condition and in the original packages. Lost packages are the responsibility of the carrier and a claim must be filed with them. In cases of lost shipments, at customer's request we will ship the product again and bill the customer. Upon notification from the carrier that the product has been located or notification that they were unable to locate the product and a credit has been issued to Full Line Exhaust, at that time we will issue a refund or credit. Refunds will be issued by the same method of payment used for the original purchase. Freight charges are non-refundable. No returns will be accepted after 30 days of sale.

All sales on Clearance items are final.

To prevent shipping damage, returns must be packed securely in the original box and with all paperwork. Be sure to include a copy of the original sales receipt or e-mail confirmation.
Mail packages to:

Full Line Exhaust
Attn: Customer Service Returns
151 Tinker Ct
Dothan, AL 36303

For your protection, consider using UPS, FedEx or Insured US Parcel Post for shipment. We do not recommend that you send parcels uninsured. Please allow at least 14 business days from the day you ship your package for your return to be credited to your credit card account.

Exchange policy

Full Line Exhaust will only exchange a product if the customer purchased the wrong product for his/her vehicle. If you wish to return a product please call us at 1-800-482-7259 for more information.

Shipping costs on all returned products shall be paid by the customer unless the return is a result of our error.

Damaged Items

If your order arrives damaged in any way, please save all packing materials and call us immediately. We must be notified within 7 business days of receipt. We are not responsible for items reported beyond this time frame. We will do everything within reason to make our customers happy and will go out of our way to assist you in a prompt and efficient manner.

Shipping costs on all returned products shall be paid by the customer unless the return is a result of our error.

Declined Orders

Declined by Fraud Service

If you receive a “Declined by Fraud Service” error when you place an order it is usually due to your credit card address and zip code not matching the information that is listed with your credit card company. If you have recently moved but did not update your information then you need to call your credit card company and update your address information. Do not try to place the order again, every time you hit the submit button that displays this error our credit card processor puts a three day hold on your credit card for that amount. The more times you hit submit the more holds that are placed on your card, and when you do get the correct information you could potentially get declined until those holds are removed.


If you have received a declined message for your credit it, it is because your credit card has insufficient funds in your account to complete the transaction. If this is not the case and you received a “Declined by Fraud Service” and you tried to run your credit card a few more times then there are holds on your account that are preventing you from ordering.

Shipping Information

UPS Expedited

We will ship all other orders received before 2:00 p.m. Central Time on that business day, provided that the items are in stock. Orders received after 2:00 p.m. Central Time will ship the next business day. Saturday is not a shipping day.

Shipping Notification

Once an order has been received, a confirmation email will be sent to notify that the order has been received and is being prepared for shipment. A second email will be sent with the UPS tracking number.

Shipping Origin

All products featured on JustMagnaflow.com will ship via UPS from our warehouse in Atlanta, GA, or directly from the manufacturer.

Shipping to PO Boxes

We cannot ship to Post Office Boxes. If you use a PO box as a ship-to address, your order will be placed on hold until we can contact you.

Shipping to Hawaii & Alaska

Orders that ship to Alaska or Hawaii may only be shipped via UPS Ground. Extra charges for frieght do apply.

Canadian & International Orders

If you wish to place an international order please call in and talk to one of our sales represetntives at 1-800-482-7259 .

Backorder Status

Although JustMagnaflow.com makes every effort to ship the entire order as soon as it is received, some products will occasionally be out of stock or backordered. In the event that an ordered product is not in stock or on backorder, we will call or email you to discuss the situation.

JustMagnaflow.com will provide you with an estimated date of delivery for any back ordered item(s). Please note that these dates are only estimated delivery times and are subject to change. You will not be charged for any item that is not in-stock and ready for shipment..

If you have any questions, please call Customer Service at 1-800-482-7259 between 9:30 AM and 4:30 PM Central Time, Monday through Friday, or email sales@fulllineexhaust.com.

Contact Information

Sales Email: sales@fulllineexhaust.com
Sales Phone: 1-800-482-7259

Corporate Mailing Address
Full Line Exhaust
151 Tinker Court
Dothan, AL 36303

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